Last updated Aug 2015
Use of Your Personal Information JDR Insurance Brokerage Ltd. collects and uses your personal information to operate and deliver the services or carry out the transactions you have requested. These uses may include providing you with more effective customer service; making the sites or services easier to use by eliminating the need for you to repeatedly provide the same information; performing research and analysis aimed at improving our products and services. We also use your personal information to communicate with you. We may send certain mandatory service communications such as welcome letters, billing reminders, and information on service issues. We may also occasionally send you product surveys or promotional mailings to inform you of other companies or services available from JDR Insurance Brokerage Ltd. Personal information is not collected on the JDR Insurance website, and is not stored or processed by any means. Services may be stored and processed in Canada or any other country in which JDR Insurance Brokerage Ltd. or its affiliates, subsidiaries or agents maintain facilities, and by using JDR Insurance Brokerage Ltd. sites or service, you consent to any such transfer of information outside of your country. Sharing of Your Personal Information Except as described in this statement, we will not disclose your personal information outside of JDR Insurance Brokerage Ltd. and its controlled subsidiaries and affiliates without your consent. Do not share your contact information with third parties for marketing purposes. Some JDR Insurance Brokerage Ltd. services may be co-branded and offered in conjunction with another company. If you register for or use such services, both JDR Insurance Brokerage Ltd. and the other company may receive information collected in conjunction with the co-branded services. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, hosting websites, processing transactions, or performing statistical analysis of our services. Those companies will be permitted to obtain only the personal information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose by law. We may access and/or disclose your personal information if we believe such action is necessary to: (a) comply with the law or legal process served on JDR Insurance Brokerage Ltd.; (b) protect and defend the rights or property of JDR Insurance Brokerage Ltd. (including the enforcement of our agreements); (c) act in urgent circumstances to protect the personal safety of users of JDR Insurance Brokerage Ltd. services or members of the public. Security of Your Personal Information JDR Insurance Brokerage is committed to protecting the security of your personal information. We will never ask for any personal information via a website interface. Therefore we guarantee your personal information will never be lost, stolen, or misplaced via the internet. Changes to This Privacy Statement We will occasionally update this privacy statement to reflect changes in our services and customer feedback. When we post changes to this Statement, we will revise the “last updated” date at the top of this statement. If there are material changes to this statement or in how JDR Insurance Brokerage Ltd. will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how JDR Insurance Ltd. is protecting your information.